PRIVACY POLICY

Effective Date: 16/07/2025

1. Introduction

Bring It To C.I.C ("we," "our," or "us") is a UK-registered Community Interest Company committed to protecting your privacy and upholding your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal data when you engage with us (e.g. register, attend a class, complete a form, or contact us):

• Full name

• Email address

• Phone number

• Emergency contact details

• Child’s name and age (for youth services)

• Relevant health or access needs (where necessary and with consent)

2.2 Usage Data

We collect data such as IP addresses, device information, browser type, and pages visited for analytics and service improvement.

3. How We Use Your Information

3.1 Service Delivery

We use your information to:

• Register you for classes, memberships, or events

• Communicate essential class or schedule updates

• Manage payments and subscriptions

• Respond to enquiries or feedback

3.2 Communication by Text Message

We may use your mobile number to send:

• Essential service messages (e.g. class updates, venue changes, cancellations)

• Reminders (e.g. upcoming sessions, payment alerts)

• Optional marketing texts (e.g. new events, offers, promotions — only with your consent)

You may opt out of promotional texts at any time by replying STOP or contacting us at info@bringitto.co.uk.

3.3 Legal and Compliance

We may use or retain your data as necessary to comply with UK law, safeguarding responsibilities, and our reporting obligations as a Community Interest Company.

3.4 Analytics and Improvements

Aggregated, non-identifiable data may be used to improve our services and understand user needs.

4. Sharing Your Information

We do not sell your personal data. We may share it only with:

• Trusted third-party service providers (e.g. booking systems, SMS providers, payment processors) who process data on our behalf under strict data protection agreements

• Public authorities or regulators when required by law or in the interest of safeguarding

• Health or emergency services in case of a safety concern or medical emergency

5. Data Security

We use physical, technical, and organisational measures to protect your data from unauthorised access, alteration, or loss. While we do our best to secure your information, no system is completely immune to risk.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, including legal, contractual, and safeguarding obligations. Unused or expired data is securely deleted in accordance with our data retention policy.

7. Your Rights

Under UK GDPR, you have the right to:

• Access and receive a copy of your personal data

• Correct or update inaccurate or incomplete information

• Request deletion of your data in certain circumstances

• Object to direct marketing or restrict processing

• Withdraw consent (where consent is the legal basis)

• Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been misused

To exercise your rights, email us at info@bringitto.co.uk. We will respond within 30 days.

8. Children’s Privacy

Our services for children are delivered with parental/guardian consent. We do not knowingly collect data from anyone under 13 without adult approval. Parents or guardians may request access to or deletion of their child’s data by contacting us.

9. Updates to This Policy

We may review and update this Privacy Policy from time to time. Significant changes will be communicated via our website or other direct means. The "Effective Date" at the top will always reflect the most current version.

10. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or your data, please contact:
📧 info@bringitto.co.uk
📍 Bring It To C.I.C – Birmingham, UK
Directors: Latoya Campbell, Natalie McLean and Karina Lawrence

By using our services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy.